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Changelog

Follow product updates, feature releases, and improvements across Cendance.

Latest update

Segments are now available

Reach exactly the right people with Segments

Sending the same email to everyone is easy. Reaching just your first-time visitors, your members in a campus, or everyone who hasn't filled out a form is the hard part. Segments turn those "who exactly should get this?" questions into saved, reusable audiences you can send to again and again.

What you can do

  • Build an audience from simple rules — status, membership, sex, marital status, tags, home campus, city, country, birthday, and your own custom properties.
  • Combine conditions with All and Any groups, and nest them to describe exactly who belongs.
  • See who matches as you build, with a live count and a preview of real people before you save.
  • Search and group fields in the builder so the rule you want is always a couple of keystrokes away.
  • Save segments once and reuse them — pick a segment as the audience for any email campaign.
  • Manage your own custom people properties, scan existing data for suggestions, and choose which ones show up in the builder.

Where to start

Open Segments under Communications to create your first audience, then choose it the next time you send an email.

Open segments
Previous update

Follow-ups are now available

Never lose track of who needs a follow-up

First-time visitors, missed check-ins, and the "someone should really call them" moments used to live in your head or a scattered spreadsheet. Now they live in one shared queue your whole care team can work from.

What you can do

  • Work care the way your team thinks: move between Unassigned, Assigned to me, Overdue, All open, and Completed without losing your place.
  • Capture a follow-up the moment it comes up — from the Follow-ups page, a person's row menu, or right on their profile.
  • Hand work to the right person with a quick assign or reassign, while every detail stays tied to the person it's about.
  • Close the loop with confidence: finishing a follow-up asks for a care note, and that note lands straight on the person's record.
  • Let first-time visitor and missed check-in flows open follow-ups for you, so nobody quietly slips through the cracks.
  • Tune your buckets, timing, and reminders per church and campus so the queue matches how your team actually works.

Where to start

Head to Follow-ups under People & Care to see what's open, pick up anything unassigned, or log a follow-up for someone on your heart today.

Open follow-ups
Previous update

Calendars are now available

One calendar for everything your church is juggling

Services, deadlines, travel, volunteer shifts, room holds — they finally share a single view instead of hiding in five different tools. If it's happening, you can see it here.

What you can do

  • Switch between month and week views, jump to any date, and snap back to today in a click.
  • Watch entries flow in automatically from events, groups, trips, tasks, and volunteer shifts, right alongside anything you add by hand.
  • Open a packed day into a clean agenda so even your busiest weeks stay readable.
  • Drop in your own items — staff reminders, room holds, blackout dates, planning blocks, ministry deadlines — without ever leaving the calendar.
  • Schedule one-off, all-day, multi-day, or repeating entries with the recurrence patterns you reach for most.
  • Open any entry to see its timing, location, status, and the conflict and coverage cues that tell you whether a day is actually handled.
  • Share a focused view with someone who needs to see a schedule, without handing over the keys to everything behind it.

Where to start

Open Calendar under Services & Gatherings to scan what's ahead, add an item, or drop into week view when it's time to get hands-on.

Open calendar
Previous update

Events are now available

Run an event from first idea to final headcount

Plan it, publish it, sell the tickets, and check guests in at the door — the whole arc of an event now lives in one workspace instead of a pile of disconnected tools.

What you can do

  • Start with a private plan or a public event page, whichever the moment calls for.
  • Keep details, cover art, ticket tiers, speakers, vendors, tasks, and reservations together in one place.
  • Publish a shareable event page, and lock it behind a password when something should stay invite-only.
  • Let guests reserve tickets through a clean registration flow, complete with confirmation pages and scannable QR tickets.
  • Resend tickets, download ticket PDFs, cancel an RSVP, or update payment status — all from the reservation drawer.
  • Export reservations to CSV whenever staff want the full list for day-of coordination.
  • Check guests in from your phone with manual entry or camera scanning, so the line keeps moving.

Where to start

Open Events to spin up a public event, sketch out a plan, see who's coming, and run check-in when it's time to open the doors.

Open events
Previous update

Video and audio playlists are now available

Turn scattered clips into a playlist worth sharing

A sermon series, a worship set, a training track — gather the right video and audio, give it a name, and share one link instead of a dozen.

What you can do

  • Build a playlist with its own name, description, and the exact running order you choose.
  • Pull in video and audio from your media library for talks, sermon clips, worship sets, training, and more.
  • Give each item a friendly display title, so viewers see "Week 3: Grace" instead of a raw file name.
  • Publish the moment the lineup is ready, or keep it unpublished while you're still arranging the set.
  • Share with a single public link, and add a password when a playlist should stay private.
  • Let viewers watch and listen straight through in a player built for the playlist.
  • See how often each playlist gets opened, so you know what's actually landing.

Where to start

Open Playlists in the media area to start a new playlist, add your video and audio, and publish a link when it's ready to go out.

Open playlists
Previous update

Albums are now available for curated media sharing

Albums are here for curated media sharing

You can now group images and videos into albums and share them through a dedicated album experience.

What's included

  • Build albums from your media library with a custom album name and a hand-picked asset order.
  • Give each asset an optional display title so viewers see a polished label instead of the original file name.
  • Publish albums when they are ready, or keep them unpublished while you are still curating the collection.
  • Share albums through unique links that open a public album page.
  • Protect sensitive albums with a password, using the same public or protected access pattern used elsewhere in the dashboard.
  • Let viewers browse the collection in a lightbox slideshow that makes it easy to flip between images and videos.
  • Track album loads and views so you can see how often shared collections are being opened.

Where to go next

Open Albums in the media area to create a new collection, add assets, and publish a shareable link when it is ready.

Open albums
Previous update

People invites are simpler to send and manage

Faster invites for people and team setup

Inviting people into your organization is now a lighter flow with fewer steps to think about up front.

What's better

  • The invite path is easier to move through when you are adding staff, volunteers, or collaborators.
  • The flow keeps the important decisions close together so it is clearer who you are inviting and what access they need.
  • Teams can spend less time navigating setup screens and more time getting people active in the workspace.

Where to go next

Open the team section to send new invites, review current members, and keep access organized from one place.

Open team