No one slips through a busy week.
Sunday's first-time guests are in the follow-up queue before the chairs are stacked. Cendance gives your care team queues with owners and due dates, notes that land on the person's record, and celebrations surfaced before the day arrives. Automations carry the parts nobody should have to remember.
Built for pastoral care teams, follow-up coordinators, and anyone who has ever found a guest card three weeks too late.
The week, start to finish.
Every first-timer lands in a queue.
A first check-in opens a follow-up on its own, and an automation can do the same for the new visitor form, so the guest who slipped out during the last song is already in the queue by lunch. First-time visitors, missed-service regulars, and the care cases you log by hand each keep their own list, and every entry sits on a real profile instead of a paper card.
- Opens itself. A first visit starts the follow-up without anyone typing it in, and a form response can open one too.
- Queues by kind. First-timers, missed services, and hand-logged care cases each keep their own list.
- On a profile. Every entry ties to a person record, so the context is one click away.
See it with your own ministry, not a demo dataset.
More for the Care and Follow-ups team.
Missed-service radar
Regulars who stop showing up land in their own follow-up queue before they drift for good.
Standard due windows
Each queue carries its own standard due window, and new entries inherit it, so nobody picks a date per case.
Dismiss with a reason
A case that resolves another way closes with a written reason, never a silent delete.
Care task board
Care work that is not a follow-up lives on the team's task board, with checklists and statuses.
Live care lists
Build a segment once, by membership, campus, or the tags your check-in automations apply, and it keeps itself current as people change.
Fine-grained access
Care work stays with the staff whose role grants it, down to individual areas of the product.
Asked and answered.
Does someone have to remember to start each follow-up?
No. A first check-in opens one on its own, a form response can do the same, and regulars who stop showing up land in the missed-service queue. Your team can still log a care case by hand the moment a need surfaces.
What happens when a follow-up is closed?
It closes with a note, so the outcome is written down, and the whole trail stays on the person's record. The next person to open that profile starts from the full story instead of a blank page.
What does this cost?
The follow-up queues, notes, celebrations, and the automations that run them all live in Cendance People. Start free with People, and add Cendance Connect, which comes with a paid plan, when you want to reach people by email and text.
Your Sunday prep in one place.
Start free with People, and add products when you are ready. Bring one campus, bring all of them. Migration from your current stack is included on Vine and Olive.